This Health and Safety Policy sets out the principles and arrangements that Cleaners SW4 follows to protect the health, safety and welfare of our employees, contractors, clients and members of the public. Our goal is to deliver professional cleaning services while minimising risks, preventing accidents and promoting a culture of safety and responsibility.
Cleaners SW4 is committed to providing and maintaining safe and healthy working conditions, equipment and systems of work for all cleaners and support staff. We aim to identify and control risks associated with cleaning activities in homes, offices and commercial premises across our service area. We encourage the active involvement of all workers in achieving high health and safety standards and in continuously improving our procedures.
Senior management has overall responsibility for ensuring that this policy is implemented and reviewed. Management will provide appropriate information, instruction, supervision and training so that all cleaners are competent to carry out their work safely. We will ensure that safe methods of work are developed, documented where necessary and communicated clearly to all relevant staff.
Managers and supervisors must lead by example, promote safe behaviour and intervene promptly where unsafe practices are observed. They are responsible for making sure that risk assessments are completed, that control measures are followed and that all incidents, near misses and hazards are reported and investigated.
Every cleaner and employee of Cleaners SW4 has a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. All workers must cooperate fully with the company in implementing this policy and complying with legal requirements.
Employees are expected to use equipment and materials properly, follow training and instructions, wear appropriate personal protective equipment and immediately report hazards, defects, incidents or near misses to management. Deliberate misuse of equipment or disregard for safety procedures will be treated as a serious matter.
Cleaners SW4 will identify significant hazards associated with cleaning tasks, such as manual handling, slips and trips, electrical equipment, working at height and the use of cleaning chemicals. Suitable and sufficient risk assessments will be carried out for typical tasks and specific client environments where necessary.
Control measures will be implemented to reduce risks to an acceptable level. These may include safe systems of work, choice of equipment, use of less hazardous products, clear signage, cord management, restricted access to work areas and appropriate scheduling of tasks. Cleaners are required to follow the safe working practices provided and to seek clarification if they are unsure how to carry out a task safely.
The safe use, storage and handling of cleaning chemicals is central to our health and safety approach. Cleaners SW4 will obtain and keep safety data sheets for all hazardous substances used in our work and will conduct assessments under the Control of Substances Hazardous to Health regulations as applicable.
Only approved products will be used and only for their intended purpose. Cleaners must follow manufacturer instructions and company guidance on dilution, application and disposal. Chemicals will be stored in secure, clearly labelled containers and kept out of reach of children and unauthorised persons. Cleaners must never mix chemicals and must ventilate areas where strong products are used, as far as reasonably practicable.
Cleaners SW4 will provide suitable personal protective equipment where risks cannot be adequately controlled by other means. This may include gloves, masks, safety footwear, eye protection or other items identified in risk assessments.
Employees must use the protective equipment provided, keep it in good condition and report any damage or defects to management. PPE is issued for individual use where appropriate and must not be shared unless specifically designed for that purpose and properly sanitised.
Cleaning work often involves lifting, carrying, pushing and pulling equipment or materials. Cleaners SW4 will minimise manual handling risks by using trolleys, lightweight tools and sensibly arranging storage where reasonably practicable. Staff will be trained in safe lifting techniques and in how to use machines and accessories correctly.
All electrical and mechanical equipment used in our cleaning operations will be selected, maintained and inspected to ensure it remains safe. Any defect, damage or malfunction must be reported immediately and the item taken out of use until it has been checked and repaired or replaced.
Cleaners SW4 recognises that good health and safety performance includes attention to welfare and wellbeing. We will aim to schedule work in a way that allows for adequate breaks and avoids unreasonable workloads. Cleaners are encouraged to raise concerns about fatigue, stress, musculoskeletal problems or any other health issues that may be affected by their work.
Where work is carried out on client premises, we will cooperate with clients regarding welfare facilities such as access to toilets, handwashing and drinking water, in line with reasonable standards for the type of workplace.
All accidents, incidents and near misses involving Cleaners SW4 staff or arising from our activities must be reported to management as soon as practicable, regardless of severity. Records will be kept and reviewed to identify trends and opportunities for improvement.
Cleaners will be informed of emergency procedures for each site where they work, including fire exits, assembly points and any specific client procedures. Staff must comply with these arrangements and participate in any drills or briefings as required.
Cleaners SW4 provides initial and ongoing training to ensure that cleaners understand this policy, relevant legal duties and the specific risks associated with their work. Training may include induction, task specific instruction, refresher sessions and toolbox talks.
Health and safety information will be communicated through briefings, written guidance and consultations with staff. We welcome suggestions that may improve safety and encourage open reporting without fear of unfair treatment.
This Health and Safety Policy will be reviewed regularly and updated when necessary to reflect changes in legislation, industry standards, work practices or the nature of our cleaning services. The updated version will be communicated to all relevant staff and will be made available to clients on request.
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Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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